Resources
Resources
Official CBYD tools, guides, and reference materials to support safe excavation and compliance in Connecticut.
Before You Dig, Call 811
Calling 811 is the most important first step before any excavation. CBYD supports the national 811 campaign and works with the Common Ground Alliance (CGA) to reduce damage to underground facilities.
Website
Learn more about 811, why calling before you dig matters, and how the process works nationwide.
Visit 811BeforeYouDig.com
811 Events
Explore national and regional 811 outreach events focused on damage prevention and awareness.
View 811 Events
Best Practices
Review industry best practices developed by the Common Ground Alliance to promote safe excavation.
View Best PracticesState Laws & Regulations
Connecticut law requires contacting CBYD prior to excavation involving mechanized or powered equipment. These laws exist to protect underground utility infrastructure and, most importantly, the people working around it.
Connecticut’s Call Before You Dig (CBYD) program is effective, free, and required by law. Excavators and permit-issuing agencies share responsibility for compliance and public safety.
Important
On January 30, 2024, the Public Utilities Regulatory Authority (PURA) issued a memo to all excavation permit-issuing agencies in Connecticut clarifying responsibilities under state law.
Download PURA Memo (January 30, 2024)Guides & Training
These guides provide practical, plain-language information for excavators and homeowners on safe excavation practices in Connecticut. They are intended to support compliance, safety, and damage prevention.
Toolbox Talks
Short, focused safety discussions designed for crews and job sites.
View all Toolbox Talks
Design & Survey
Early coordination tools for projects that are still in the planning or design phase.
Is this for my project?
Design & Survey is intended for projects that are still in the planning or design phase and are not scheduled for excavation within the next 30 days.
- Early-stage planning or design work
- Large-scale or phased projects
- Projects requiring coordination with multiple utilities
What does Design & Survey do?
The Design & Survey tool allows you to submit proposed project information to potentially affected underground utility owners for advanced planning and coordination.
This helps you design your project around existing underground facilities and identify the appropriate utility contacts early in the process.
What this is not
Design & Survey is not an excavation ticket and does not authorize excavation or request utility markouts.
- No utility locating or marking
- No excavation authorization
- No replacement for a CBYD E-Ticket
What happens after I submit?
Your request is shared with potentially affected utilities. You are responsible for following up directly with utility owners using the contact information provided.
When excavation is planned within the next 30 days, you must submit a CBYD E-Ticket and wait the required response time in accordance with Connecticut law.
First-time users must register separately from the CBYD E-Ticket system.
Design & Survey Interface Preview
Screens shown for reference only. Interface and data may vary.
Utilities, Locators & Emergency Contacts
CBYD maintains directories of Connecticut utilities and private locating services, including emergency contact information for underground facility owners that are members of the CBYD system.
These resources are intended for situations involving utility contact, damage, or emergency coordination. They are reference materials and not instructional content.
Any damage or suspected violations should be reported using DamageAccess.
Reports & Forms
CBYD publishes reports and statistics to provide transparency into call center activity and annual operations.
Need Help or Not Sure Where to Start?
If you’re unsure which resource applies to your situation, CBYD can help point you in the right direction.